| We make Complex Systems simple
Rides Reservations Information
Simply the best reservation system for Tour
Click here for
Rides is revolutionary reservation system
for Tour Operators.
- Easy to use windows interface.
- All bookings can be done via keyboard,
and is a easy point and shoot process. Start to finish.
- Of course, for new users, they use the
mouse, and it even easier to use! No strange product codes to learn...just
point and select a tour!
- Full integration with Microsoft Word,
Excel, and Email.
- Email generator is integrated into
- Can generate email lists from any tour
for Email marketing.
- Can generate Form letters, and mailing
labels from any tour.
- A *EASY* letter template generator is
included. You can create, and add templates to Rides if you can write a letter
- Previous customers are RE-USED, and thus
the mailing and marketing system avoids duplicates. A customer name is entered
only ONCE into the system. This name is then used for all future bookings,
email, letters etc. The advanced relational design of Rides means that you
eliminate duplicates names, and also build up a customer history at the same
time. All past history is viewable. Any changes made to the customer name are
reflected in the main customer file. This of course is due to the fact that
the customer only exists once in the system.
- Since customers are re-used..then data
entry time for future bookings is reduced...and customer service improves.
- Since customers are re-used, then bad,
or delinquent customers can be flagged as such. This will raise an alert for
- The customer search routines are fast
*and* easy. In a customer file of 30,000 records, you can drill down the
search to George Smith with ease...despite there being more than 300 smiths in
the file. Rides narrows down this search for you..and then lets you select
from the resulting "hit list"
- The advanced search routines will search
based on how the name *sounds* ...not how the name is spelled. This is great
for new staff, and just simply those who cannot spell names well. Any search
that *sounds* like the name will produce a match.
- The rapid search system can start with a
first name, and then narrow down choices via last name....or your can start
with last. No special search codes, or screen "flipping" to change how you
search....Rides naturally works this way.
- The search system makes assumptions
about your search. If you type in a invoice number, then it search for invoice
number. If you type in a name, then it searches for a name. I mean, should not
the computer figure out what you are trying to do?
- Supports multiple (unlimited number) of
payment methods for each individual person booked into the *same* room.
- Can automatically distribute payments
from one person between all occupants in a room.
- The People booked in a room are
naturally grouped together, but can be split, mixed and matched with other
people in the tour.
- People booked together are kept on the
same bus. You can change this..but are warned when do so. Here is an example
of a screen to move people between two bookings
Rooms of people can be
*grouped* together to form a "buddy" list, or miniature group. Any room list
produced for the Hotel will place these people together.
Extensive options for
corporate sales, and withholding "blocks" of rooms from front desk, or walk in
sales. Since rooms can be held with no occupants, then these rooms can be
easily returned to the front sales (walk ins) people with great ease.
Extensive marketing system
for group and corporate sales (can generate phone call and history lists for
seasonal sales force...keeps status of all corporate sales. (Pending,
contacted...deposits paid, last letter sent etc....balance owed etc.).
Can "distribute" names in
the groups sales database to a sales force. Here is an example of how
groups can be selected to work on:
Allows bulk, or single
payments for a corporate group...*or* can manage a group of people with
Sales reports, and many
extra's such as deferred revenue
A Inventory system can be
used for clothing, hats, promotional items etc.
Items from Inventory can be
*included* into tours...or added as additional purchase items
You only have to enter
seasonal pricing for Hotels. The rates can be broken down by a season, and
only ONE start and "end date" need be entered for a whole set of rates. Rides
will then automatically present the rates to the operator for easy selection
of a Tour.
More Rides Screen shots (reports)